Simplifying Navigation

Splitting Audiences into Websites

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People find the website easy to use. They know what to bring, they can find the trail maps. Everything is working smoothly.

Philip Sapp, Oxford Area Foundation Executive Director

Visit: glenroypreserve.org

Business Challenge

Glenroy Preserve Needed to Establish a Distinct Online Identity

When the Oxford Foundation bought the land that would be known as the Glenroy Preserve, they set it up for the outdoor audience to enjoy and simply added it to their current website.

However, the Oxford Foundation’s current audience and those interested in the Glenroy Preserve were just too different.

Details concerning the Glendroy Preserve were often difficult to find, and the unique mission and visitor information were overshadowed by the Foundation's broader presence.

This lack of a distinct online identity hampered their ability to:

  • Clearly Communicate Glenroy Offerings: Their conservation efforts, educational programs, and visitor experiences were not easily discernible from the Oxford Foundation's activities.
  • Improve Search Visibility: Individuals searching specifically for Glenroy Preserve or related visitor information struggled to find them directly.
  • Streamline Visitor Information Access: Potential visitors found it challenging to locate dedicated details about visiting hours, trails, events, and other relevant information.
  • Enhance Communication: Reaching specific target audiences (e.g., historians, conservationists, families, hikers, and runners) with tailored information was inefficient.

Having the Glenroy Preserve as a page on the Oxford Foundation website was not the right way to share updates, insights, and information about the land.

Our Solution

Glenroy Preserve Needed a Dedicated Online Presence to Clearly Communicate Their Value and Serve Their Audiences

To address the issue, our primary strategy involved the development of a brand-new, independent website specifically for Glenroy Preserve.

This focused effort centered on extracting, clearly presenting, and extending upon content relevant to Glenroy Preserve and its various target audiences.

With this knowledge, we built Glenroy Preserve a website, complimentary of but independent to the Oxford Foundation.

Recognizing the significantly different target audiences the Oxford Foundation with its philanthropic interests and grant seekers versus Glenroy Preserve catering to outdoor enthusiasts, non-profits, families, and historians, the new website was strategically designed with these distinct user needs in mind.

Our key strategies included:

  • Intuitive Navigation: Ensuring all visitors could quickly and easily find information relevant to their interests.
  • Persona-Driven Information: Developing key personas provided valuable insights into their specific interests and online needs, directly informing the website's content strategy. These personas included Runner Robin, Hiker Hayden, Non-Profit Nancy, Family Fiona, and Historian Henrietta
  • Clear Messaging Platform: Establishing core values and key messages that clearly differentiate Glenroy Preserve, which were strategically integrated throughout the new website to resonate with target personas.

We wanted to invite visitors to “Wander with purpose at the Glenroy Preserve.”

Impact

Looking forward:

Moving forward, Glenroy Preserve is well-positioned to leverage its dedicated online presence.

The new website provides a strong foundation for continued audience engagement, targeted communication, and the clear promotion of their unique offerings.

This strategic separation and targeted user experience will enhance its visibility and impact within the community.

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