3 Simple Ways to Get More Reviews on Google

With so many fuel providers to choose from, potential customers often look online to see what types of things people are saying about your company. Having lots of positive Google reviews is a great way to boost your propane/oil company’s credibility!

Google reviews are a powerful tool that proves your legitimacy as a business. Oftentimes, the first thing someone will do is Google your business and you want to turn that into an advantage!

Having no Google reviews may have people question whether or not you are a legit propane/oil company. This will ultimately leave potential customers lukewarm about doing business with you.

The good news is there some easy steps you can take that don’t require a cent!

Why You Need Reviews for Your Business

Over 93% of customers report researching the reviews of local businesses to determine the business’ quality. On top of that, businesses that have more than nine current reviews earn 52% more revenue than average!

A healthy amount of Google reviews will also improve your local SEO rankings and help your business get found more easily in searches.

People take reviews seriously and the more positive ones you have, the better your chances of gaining a new customer. 

Even if you have a negative review lurking on Google, having multiple positive ones will offset that. Online users will likely chalk a bad review up to a bad apple customer who couldn’t be pleased if the majority of your reviews are five stars.

And most importantly, nobody is a better advocate for your business than a raving fan! This praise will prove that your company puts customer service above all else!

Reviews show that you are a credible company that people want to do business with!

3 Ways to Win More Reviews on Google

Reviews are not something your business should neglect. There are a few simple things you can do that will make collecting reviews easy for both you and your customers.

Ask Over the Phone

Just finished having a great conversation with a customer over the phone? Take this opportunity to ask for a review!

By asking directly immediately following a positive, personal encounter, you practically guarantee another 5-star review under your belt.

Harness the Power of Email

Sending a well-timed invitation to review your business to your VIPs can make a big difference. For example, send an email to people who received deliveries in the next business day. 

Or, send an email to your existing customers requesting them to review your service.

Remember to keep it simple and make it as easy as possible for them to leave a review. Be sure to include a link to your Google My Business listing to make everything as seamless as possible.

Send Texts after Deliveries

Another great way to snag a great review is by sending a text immediately after providing a delivery or service. 

Doing so means your customer’s positive experience is fresh in their mind and they will be more likely to act on your request. 

A quick message such as: “We thank you for your business and would love to hear from you in the form of a review!” can make a big difference!

Start Collecting Those Five Stars Right Away!

By utilizing this strategy, your company can quickly begin gathering Google reviews. Remember that it is important to take customer feedback seriously and to use it to improve your business. 

Your reviews will help catch the eye of more customers and will make you stand out from the rest!