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Showing blog posts in: User Experience


Usability Kudo of the Day - Easy logins

Logging into websites is not always easy. Every so often you just forget which username and password. And if you try to many combinations, sometimes they lock you out (just to make sure you’re not a spambot trying to hack into the site)....

Posted on October 14, 2013 In User Experience

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Home page slideshows are more popular than they should be

Slideshows (or carousels) are a popular homepage feature that allow multiple pieces of content to occupy prime real estate above the fold. I admit, it is easy to get sold on a slideshow for the home page – it makes easier the tough decision of what m...

Posted on October 10, 2013 In User Experience

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Balancing automated & live chat usability

Chat functions on websites deliver a luxury that is so rare in today’s automated service industry: human assistance. Well, most of the time. Sometimes, things get caught in limbo....

Posted on August 30, 2013 In User Experience

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5 website ‘must haves’ to generate leads and increase conversions

Some big, some small—these features are all must haves!An effective website is an important marketing tool that helps build brand image, generate leads, and increase conversions. However, relentless changes in web standards and technologies make ef...

Posted on April 04, 2013 In Design, User Experience

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Reaching your mobile market

If it wasn’t already blazingly apparent, people love their smart phones and tablets. But why has the smart device morphed from a useful gadget into an extra appendage? Because people love the ability to be connected to all things at all times. And t...

Posted on March 08, 2013 In User Experience

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Everday Usa-BILL-ity

Usability lessons from your wireless network When my wireless provider politely emails my monthly statement, I naturally want to keep the process as quick and painless as possible. However, AT&T recently made me “Rethink Possible” in an email sta...

Posted on September 21, 2012 In User Experience

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Responsive Web Design

New best practice in design and usability automatically optimizes site for the width of the user's screen. ...

Posted on September 05, 2012 In Design, User Experience

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Your website: Is it time for a redesign? Or will updates keep the leads coming?

Join us on Wed, February 22, 2012 @ 12:00 PM EST for the live Webinar event We’ll be performing live reviews of real audience-submitted websites to help attendees decide between a full-scale redesign or smaller improvements for their business website...

Posted on February 03, 2012 In Content Marketing, Design, User Experience

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Don’t Break the Back Button!

Why forcing links to open in a new window is a mistake Clients often ask to make their website links open in a new browser window. They say they "don't want visitors leaving the site." We understand. Yet, forcing new browser windows may be the reason...

Posted on October 19, 2011 In User Experience, Most Popular

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What We Read #3: How Design affects your site’s ability to land a sale

Converting clicks to customers for client websites is always on our minds.For years, we've read research on improving your site's ROI, and we've learned that the key is making your site's design and structure easy to use for visitors.What We Rea...

Posted on April 20, 2011 In Design, User Experience

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